Participantii la trainingurile Trilex primesc pachetul de training compus din:

• Manual de training
• Exercitii aplicative
• Caiet de exercitii
• CD cu fotoprotocol si aplicatii
• Diploma internationala

Trainingul Lean Six Sigma - Green Belt va ofera tehnici pentru mangamentul proiectelor Lean Six Sigma cu metodologia DMAIC de identificare si rezolvare a problemelor de business pentru imbunatatirea proceselor, reducerea costurilor, cresterea satisfacerii clientilor, reducera defectelor.

Lean Six Sigma este o metodologie de proiect pentru imbunatatirea proceselor de business, rezultand in scaderea costurilor, cresterea vitezei de procesare, cresterea caliatii prosuselor sau serviciilor. Pentru un sumar al acestei metodologii vizitati metodologia Lean Six Sigma (DMAIC) .

Programul de training Lean Six Sigma - Green Belt va ofera tehnici pentru mangamentul proiectelor Lean Six Sigma cu metodologia DMAIC de identificare si rezolvare a problemelor de business pentru imbunatatirea proceselor, reducerea costurilor, cresterea satisfacerii clientilor, reducera defectelor.

Acest training de Lean Six Sigma se urmareste ca persoanele responsabile cu coordonarea proiectelor Lean Six Sigma (nivel Green Belt) sa aplice metodologia Define, Measure, Analize, Improve, Control pentru toate proiectele Six Sigma. Lean Six Sigma este o metodologie structurata cu ajutorul careia echipele de proiect pot reduce ratele de erori a produselor sau serviciilor pina la un nivel neglijabil.

Cursul introduce la un nivel intermediar principalele metode statistice necesare pentru derularea proiectelor Six Sigma. Pentru exemplificare si rezolvarea exercitiilor se foloseste Minitab de catre instructor sau de catre participantii la training.

Ca "filozofie" de management, Lean Six Sigma pune accentul pe lucrurile bine facute si necesita ca multe dintre procesele de business sa fie executate fara erori. Clientii acorda o mare importanta proceselor care sunt executate in mod predictibil. Lean Six Sigma este o metodologie verificata in practica care ofera o cale de imbunatatire a oricarei activitati dintr-o companie.

Pentru mai multe informatii despre metodologia Lean Six Sigma, click aici.

• Nu necesita cunostinte preliminare. Cunostinte de baza de limba engleza

Detalii training

• Durata: 5 zile
• Grupa de training: 10 - 12 persoane
• Trainingul este predat in limba romana
• Notele de curs sunt in limba engleza, pentru o mai buna corelare cu terminologia aplicabila in managementul de proiect Lean Six Sigma

La sfirsitul celor 5 zile de training pentru Lean Six Sigma - Green Belt, participantii vor fi capabili sa faca:

• Managementul proiectelor Six Sigma
• Imbunatatirea proceselor de business aplicand  principile Lean Six Sigma (DMAIC)
• Identificarea KPI si masurare a proceselor
• Documentatea proceselor

• Directori, Management
• Manageri de Proiect, Green Belts
• Manageri de Departamente
• Membri ai echipelor de proiect care participa in proiecte de optimizarea proceselor de afaceri

In pretul trainingului standard (corporate sau public) sunt incluse:

• Servicii de training de calitate cu traineri certificati si acreditati international
• Manual de training
• Set de exercitii aplicative
• Caiet de exercitii+pix
• Eticheta nume participant
• CD training cu fotoprotocol
• Diploma oficiala, recunoscuta international

In plus, pentru trainingurile publice, in pret sunt incluse :

• cofee break dimineata: cafea, sucuri, patiserie
• masa de pranz la restaurant cu meniu la alegere
• cofee break dup-amiaza: cafea, sucuri, patiserie
• rezervare loc in sala de conferinta (training) la hotel

Lean Six Sigma (DMAIC) Methodology - Introduction

• What is Six Sigma
• DMAIC – A logical Approach to Problem Solving
• What is Lean?
• Lean and the Six Sigma
• Six Sigma (DMAIC) Structure 
  • Six Sigma Project Phases
  • Six Sigma Project Deliverables
  • Six Sigma Project Team
  • Six Sigma TemplatesBuilding a Lean Six Sigma Program
• Different Types of Lean Six Sigma Projects
• Where do Lean Six Sigma Projects come from?
• Managing Lean Six Sigma Projects
• Minitab – Overview

Module - DEFINE Phase

• Problem Statement
• Goal Statement
• Cost of Poor Quality (COPQ)
• Voice of the Customer (VOC), Kano Analysis
• House of Quality
• Critical to Quality (CTQ) Trees
• SIPOC – High Level Process Mapping
• Project Structure and Project Plans
• Stakeholder Analysis
• Project Documents
• Facilitation Skills
• Effective Teams and Meetings
• Project Charter
• DEFINE Phase Review

DEFINE - Practical Six Sigma Process Improvement Simulation/Workshops

• Workshop D 1:
  • Develop a threat / opportunity matrix
  • Develop a SIPOC
  • Develop stakeholder analysis and influence strategy
• Workshop D 2:
  • Perform a KANO analysis
  • Define CTQ: output characteristic, KPI, measurement criteria, target, specification , defect/operational definitions
• Workshop D 3:
  • Develop a High Level  AS-IS process map (cross-functional flowchart
• Workshop D 4:
  • Develop the Project Charter 

Module - MEASURE Phase

• Key Performance Indicators (KPIs)
• KPI Trees
• Statistics for process “Position” / “Spread”
• Operational Definitions
• Data Types (Continuous/Count/Atribute Data)
• Data Collection Methods
• Data Collection Plans and Sampling
• Minimum Sample Sizes
• Sampling Frequency
• Principles of Measurement System Analysis (MSA)
• Distribution shapes and the Normal Distributions
• Normal Distribution in Theory and Practice
• Process Stability and Short/Long Term Variation
• Process Capability
  • Capability Analysis Normal Data
  • Cp, Cpk, PPM, DPMO measures
  • Calculating % Defective
  • Sigma Levels
  • Sigma Shift
• Measure Phase Review

MEASURE - Practical Six Sigma Process Improvement Simulation/Workshops

• Workshop M 1: Develop data collection plan in order to take relevant measures about the process during Process Simulation
  • Select segmentation factors
  • Define operational definitions for process accuracy/error level and total cycle time
  • Define with your team a data collection process
  • Create a data collection form to record data for your AS-IS process
  • Calculate required sample size for measuring the process
• Workshop M 2: Simulate and Measure your Process
  • run process for 40 customers and measure your process
• Workshop M 3: Establish Process Baseline by calculating:
  • Accuracy: DPMO-method
  • Cycle time: z-value
  • Convert to Sigma Levels

Module - ANALYZE Phase

• Process Analysis (Process Door Approach)
  • Process Mapping
  • Value Stream Mapping
  • Time Value Maps
  • The Five Laws of Lean
  • The Seven Wastes
  • Brainstorming
  • 5 Whys
  • Fishbone (Cause and Effect) Diagrams
  • Affinity Diagrams
  • Failure Mode and Effect Analysis (FMEA)
• Process Data Analysis (Data Door Approach)
  • Minitab – Data Types, Manipulation and Graphs
  • Minitab’s “Display Descriptive Statistics”
  • Histograms Minitab’s Graphical Summary
  • Probability Plots
  • Time Series Plots
  • Run Charts
  • Pareto Analysis/Charts
  • Data Stratification
  • Box Plots Scatter Plots
• Hypothesis testing - Overview
  • Hypothesis Tests for Average - Introduction
• Correlation and Regression Overview
  • Simple Regression and Mintab’s Fitted Line Plot
• Design of Experiments (DOE) – Overview
• ANALYZE Phase  Review

ANALYZE - Practical Six Sigma Process Improvement Simulation/Workshops

• Workshop A 1: Identify and validate root causes and show Vital Few.
  • Analyze the process (Data segmentation and stratification , Fishbone and 5 Why’s, Regression)
  • Prepare a graphical display of the process information.
  • Show the Vital Few

Module - IMPROVE Phase

• Negative Brainstorming and Assumptions Busting
• Error Proofing and Benchmarking
• Chain Letters and Billboards
• SCAMPER
• Assessment Criteria
• Paired Comparisons
• Prioritization Matrix
• Solution Screening and Pilot Studies
• 5S
• IMPROVE phase Review

IMPROVE - Practical Six Sigma Process Improvement Simulation/Workshops

• Workshop I 1: Generate and select a solution with your team
  • Draw a TO-BE process map of the new process (solution)
  • Develop a FMEA for the new process
  • Solution cost / benefit analysis
  • Prepare a presentation for your Milestone review
• Workshop I 2: Implement your new process, measure the data and calculate improved sigma level.
  • Make an implementation plan for the new process (Room set-up, teams, training, etc)
  • Adapt all necessary forms according to your new process
  • Develop a simplified data collection plan (operational definition, sample size)
  • Present solution
• Workshop I 3:Run process again and measure data
  • Measure new processs
  • Draw control chart
  • calculate new sigma value (new process capability)
  • Prepare Milestone Review

Module - CONTROL Phase

• Control Phase - Roadmap & Overview
• Statistical Process Control (SPC) - Process Charts for Managing the process
  • Overview SPC – Approach
  • I-MR Charts
  • X Bar – R Charts
  • U Charts
  • P Charts
  • Control Plans
• Standardized Processes
• Project Documentation
  • Process Procedures
  • Solution Transfer Plan
• Process Monitoring Plan
  • Creating Processs KPI and Dashboards
  • Response Plan Solution Roll-out
• Project Closure
  • Project Reports and Action Logs
  • Lessons Learned
• CONTROL phase Review

 Module - Six Sigma (DMAIC) Methodology Review

• Six Sigma Green Belt Body of Knowledge - ASQ (American Society for Quality)